San Antonio Strings studio policies
  1. Lessons per month
    Lessons are scheduled by monthly reservation with a minimum of four lessons per month except in the case of school vacation days. Please see summer lesson policies below.
  2. make up lesson
    Lesson cancellation within a 48 hour notification allows one make up within the billing month. Lessons may not be carried over to the following month.
  3. lesson cancellation
    Lesson cancellation without a 48 hour notification will not be rescheduled for a make up except in the case of emergency/illness.
  4. tuition due
    To ensure a time slot every month, tuition will be due on the first week of every month for a minimum of four lessons.
  5. make ups per semester
    two make ups are allowed per semester (Fall-Spring-summer) as long as we are given sufficient notification.
  6. payment methods
    Tuition is payable by check, PayPal, Venmo, or cash to Briana Page or Basel Sarweh. For cash payments a receipt will be given.
  7. summer policies
    Note: For months June, July, & August we will not require 4 lessons per month because of the summer vacation days. please note that the last minute cancellation policy will still be effective.
  8. Contact
    Please do not message before 8am or after 9:30pm. Thank you!
  1. parking
    please park in front of the house or in the driveway. we want to be sensitive to our neighbors.
  2. when to arrive
    Please arrive right at your lesson time, the previous student will just be packing up. if you arrive early as the first student of the day, please arrive no earlier than 5 minutes
  3. refunds
    There are no refunds for unused or missed lessons.
  4. conduct
    no food or gum is allowed in our teaching studio. If additional family members attend the lesson we ask that noise be kept to a minimum.
  5. scheduling make ups
    Typically, make-up lessons take place at an alternate time/day within the week.. In some cases, the make-up lesson will be added after/before the original lesson time
  6. terminating lessons
    If you decide to end lessons we will need at least a 1 week notice. please note there are no refunds for unused or missed lessons
  7. waiting area
    we do not have a waiting room, so please arrive exactly at your lesson time so you can directly go to your lesson. the other student will be packing up as you arrive
  8. updated
    this lesson policy was last updated on May 11,2018